Applied Knowledge Management

• demonstrating the value of Knowledge Management by:

  • focusing on organizational culture

  • leadership

  • champions of change

  • AND using story telling as a basis of sharing knowledge*

• understanding what hinders the management of knowledge

• understanding how to maximize the value of knowledge workers

• understanding the theory AND demonstrating the practical application

• understanding the role that human capital plays in successful KM

• developing solutions to :

  • increase organizational productivity by knowledge sharing

  • save human and other resources

  • save money and cost avoidance

  • reduce duplication

  • enhance learning and creativity

  • improve organizational communication

  • provide tangible options for changing environments
     

Sharing Knowledge. Much of the intellectual capital of an organisation is not written down anywhere but resides in people's minds. Communicating this 'know how' across an organisation and beyond, typically occurs informally, through the sharing of stories - ie they include a description of the problem, the setting, the solution, and who was involved. (After First Person - Telling Tales - A Storytelling Catalog, Harvard Business Review, May 2004 pp 126-127)

Services Offered include:

• Undertaking Knowledge Management audits
• Facilitating World/Knowledge Cafes
• Developing KM plans
• Developing knowledge-based exit strategies to minimize organizational knowledge loss
• Optimising 'Lessons Learned'
• Initiating Programs for 'best practice' in KM
   

Testimonials:

Australian Legal Practice Management Association (South Australia) ALPMA Seminar - July 2008.

The Best Feature of the Presentation Workshop was:

• The method of involving all participants
• Sharing of knowledge
• Ideas/communication
• Other peoples’ ideas
• Networking – discussion
• Practical application
• Interactive nature
• Interacting with other attendees
   

Knowledge Management Presentations:

Feedback from participants at The Australian Legal Practice Management Association (SA) on the topic of 'Learning to Share - Helping Lawyers Come to Grips with KM '

• 'the best feature of the presentation was the interaction between participants'
• the message being reinforced with regard to what you really already know. Gives you an incentive to take up active pursuit of this (Knowledge Management) again'
• 'the speaker was extremely knowledgeable and was cognizant of the challenges surrounding the introduction of KM in law firms ie knowledge sharing etc'.

For tailored, personalised and high impact consulting, contact Dr Helen Paige at AKN.